Buyer and Seller Reviews
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Estimated reading time: 1 min
To maintain the integrity and quality of our marketplace, we ask both sellers and buyers to provide their reviews after each order. It’s important that these reviews are honest and independent of any outsider pressures, giving both buyers and sellers a chance to learn from candid and thoughtful reviews.
Note: This process is not yet available to all buyers and sellers.
How Bricoly Reviews Work
- The buyer has 10 days to leave reviews once the order is marked as complete.
- Once the buyer leaves a review, you will receive a notification and can leave your own review.
Note: You cannot yet see the buyer’s review at this stage. - Once both the seller and buyer have completed their review or the 10 days have passed, both reviews will be made public.
- Once reviews have been made public, they cannot be changed.
- If you do not review a buyer within the 10-day period, you will not be able to add a new review for that order.
- If you feel that a review left by a user is abusive, a result of a technical error, or violates our Terms of Service, please contact our Customer Support team.
