Verifying Your Phone
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- Verifying Your Phone
Estimated reading time: 2 min
We continually work to improve the quality of the Bricoly marketplace. The security of your account is important to us, and a phone verification is a standard measure to increase the level of account security and trust. Furthermore, as Bricoly is becoming a primary service for millions of users, we are obliged to comply with certain security regulations aiming at increasing the level of your account’s security.
Note: This feature is not mandatory for buyers, but it is recommended for security reasons.
To verify your phone:
- Once logged in, click your profile picture, and then click Settings > Security.
- In the PHONE VERIFICATION area, click Verify Now.
Your country is selected automatically based on your IP address. - Enter your phone number and select either Verify by SMS or Verify by Call.
If you selected Verify by SMS, you will receive a verification code to your phone.
If you selected Verify by Call, you will receive a call with the verification code to input. - Enter your verification code and click Submit Code.
- Click Done.
Note: You can always complete the verification process through your security settings.
FAQs
Q. Will my phone number be public?
A. Absolutely not! We do not share your phone number with other Bricoly users.
Your privacy is just as important to us as your account security. Your phone number remains private with Bricoly, and will not be used for commercial use or marketing purposes.
Q. How will you use my phone number?
A. After we verify your number for the first time, we will ask you to verify again at different touch-points for your own account security. We apologize in advance for any inconvenience this may cause, but keeping your account secured is worth the minimal effort.
Q. Why do I need to answer a security question?
A. Providing us with your own unique answer to a security question of your choice is required as a backup procedure, in case you lose your phone or wish to replace it with a different number. Please make sure you don’t forget the answer you provide because it will be our only way of recovering an account that has any verification problems.
Tip: Do not send the security answer to your email.
Q. What happens if I lose my phone or need to change my number?
A. You may change your number from your profile settings at any time.
Q. What if I don’t own a mobile phone?
A. That is not a problem at all. We provide the option to receive the verification code by a call as well as SMS. So if you don’t have a mobile number, you can simply provide your landline phone number.
