Working with Your Dashboard
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- Help Center
- Seller Center
- Managing Jobs / Services
- Working with Your Dashboard
Estimated reading time: 2 min
As a freelancer, we know it may be difficult to keep track of your orders and other details regarding your Bricoly account. Bricoly’s Dashboard lets you effectively manage your business.
To access the Dashboard:
- After you log in, click the Dashboard
– To the top right, you will see all your active orders and the earnings you will receive once completed. Active orders are all orders placed by your buyers, not including completed or cancelled orders. - You can filter your orders by the following statuses:
– Late: orders that are overdue (past the original delivery due date)
– Incomplete: orders that are waiting for the buyers to submit requirements
– In progress: orders that you have started to work on
– Dispute by seller: orders where you opened a dispute in the Resolution Center
– In revision: orders you are working on after the buyer submitted a revision request
– Dispute by buyer: orders where your buyer opened a dispute in the Resolution Center
– Delivered: orders that you delivered
Notes:
- Orders are sorted by actions, which need to be performed by the seller first, and then the buyer (sorted by due date, where the most important orders are on top).
- In the orders displayed, you will see the buyer username, price, due date, and status. To view the order details, click View Order.
Viewing Your Profile Details
To the left, you can view details of your profile, including the four standards you need to maintain your level.
- Response Rate: This shows the percentage of inquiries you responded to in the last 60 days. To maintain your level, you need to respond to 90{4b6d36c003a2247c1de8bd47b264827864570e22126235451d185653ee8f94a7} of inquiries in the last 60 days.
- Delivered on Time: This shows the overall percentage of orders delivered on time (past 60 days). To maintain your level, you need to deliver 90{4b6d36c003a2247c1de8bd47b264827864570e22126235451d185653ee8f94a7} of your orders on time over the course of 60 days.
- Orders Completion: This shows your completed orders without cancellations by percentage. To maintain your level, you need to complete 90{4b6d36c003a2247c1de8bd47b264827864570e22126235451d185653ee8f94a7} of your orders over the course of 60 days.
- Rating: This shows your overall seller rating displayed by percentage. To maintain your level, you need to maintain a 4.8 star rating over the course of 60 days.
Note: You can also view the following:
- Earned (current month): This shows the amount of money from orders that have entered the clearing period within the calendar month. For example, you will see revenue from completed orders and pending orders during this month.
- Response Time: This tracks how quickly you respond to the first inbox message from a potential buyer within 24 hours of receiving that message. Response time is based on the last 60 days of your activity.
